FUNERAL INFORMATION - Archived

 

Below, you will find information on the following topics:

For Further information on any of these topics, please contact:

Busch Family Funeral Chapels
1-800-252-8724

 

WHAT DO YOU NEED TO PURCHASE FOR A FUNERAL?

 

Show 155

Air date: 2/3/02

Is your family prepared if you or a loved one should pass away? Would you even know where to begin when planning a funeral? I’ll bet most of you have no idea what’s involved, who to call, what to purchase, and how much to expect to pay. These are important questions to ask NOW rather than later.


Question: When should a person begin thinking about what to purchase for a funeral?
 

Answer: You should begin looking before the need for a funeral home arises. This should not be a last minute decision.
 

Question: Why should you select before the need occurs?
 

Answer: Prior selection allows comparisons of services available, prices, and the professional staff.
Also, although it is certain, is seems as if no one ever prepares to die. Often, important decisions concerning final wishes are never communicated to those who will eventually plan the funeral.
This also allows for getting the house in order, placing important documents in easy-to-find places, etc.
 

Question: When a death does occur, what steps does the funeral home make?
 

Answer: When you notify a funeral home of a death, they should offer you 24-hour assistance, 7 days a week.  A consultation should be arranged for 24-36 hours after notification.  What funeral homes plan in a day and a half is often comparable to the details inherent in planning a wedding.


Question: How do people choose a funeral home?
 

Answer: Families select funeral homes based on the following criteria:

  • Previous experience

  • Convenient location

  • Reputation

  • Price

  • Recommendation from friend/family
     

Question: How should you go about making the funeral home choice, and choices concerning what you need to purchase?
 

Answer: First, you should visit the prospective home to compare services/staff.
Federal Trade Commission rules and regulations requires funeral homes to supply you with a general price list.
You will be asked to purchase caskets, vaults, perhaps an urn, various other services.
All items/services must be clearly marked in regards to pricing.
When making choices on items and comparing prices, be sure to pay close attention to the materials. For example, many caskets may LOOK the same, but they differ in quality and material, thus they differ in prices.
They will bring a list of prices to give estimates on how much this will cost.

Question: What types of payment plans are available?
 

Answer: Payment may be secured prior to the day of service with a credit card.  Insurance assignments or released estate monies may be used.  You can be billed and pay within 21 days.  Bank financing arrangements can be made as needed.

 

For more information:
Busch Family Funeral Chapels
1-800-252-8724

BENEFITS OF PRE-PAID FUNERALS

 

Show 156

Air date: 2/10/02

Most of us spend lots of time worrying about and planning for taxes. Unfortunately, a funeral is as certain as taxes. Yet most of us never plan for death, and that’s a big mistake.


Question: It seems like we as a society spend tons of time planning weddings, planning for our children’s higher education, planning for retirement, but no one seems to want to talk about making provisions for their funeral.  Why?


Answer: Yes, people buy homeowner’s insurance in case of a flood or fire SHOULD occur. The reality is, everyone is going to have a funeral. Yet few want to face that fact. Therefore, 7 out of 10 families are not prepared for the death of a loved one.
Having life insurance earmarked for your funeral is not preplanning. Preplanning is a process that helps the family and assures that your specific wishes are followed.
Preplanning for a funeral is not difficult. We will meet you in convenient places to talk about your plans.

Question: What have you found to be some of the main benefits to preplanning a funeral?
 

Answer: The people who DO preplan their funeral have mentioned several benefits. First, they want to eliminate the emotional burden to their family that occurs when one has to plan a funeral at the time of death.
Second, they have very specific ideas about what they want and fear that their children/other planners might have a different opinion.
Eliminate a financial burden to others by prepaying. It also locks a price in place for most items.
Sets aside funds that will take money out of the asset look for Medicaid.
Eliminates a possible family feud or hard feelings over what the deceased would want.

Question: When you start to preplan your funeral, what sorts of decisions/information can you expect to be asked?


Answer: When I sit down with someone, the first step is to show him/her our Personal Planning Guide. This is a great tool to help a person get their affairs in order.
Subjects that it brings up includes: Personal history, vital statistics, family members who are to be contacted, specific choices for the ceremony, how the newspapers should be notified, pall bearers, locations of important documents such as the will, living will and birth certificates, etc.
The planning guide is kept at home for family members to know your wishes.
You will have to sit down with the funeral director to make choices regarding caskets and other items and will have to sign a contract to lock in a price.
 

Question: Once these decisions are made, can you change your mind about specifics?
 

Answer: Yes, changes can be made. There is no way for money to be returned before a person’s death, but unused portions of the contract can be refunded to the person’s estate.
Also, if you move out of town, Busch’s preplanning offers portability to over 1500 funeral homes nationwide.
 

Question: What should you look for when choosing a funeral home?
 

Answer:

  • Portability in case you move.

  • A home that has been in business for a number of years (make sure it will last).

  • Conveniently located.

  • One with specific staff geared toward preplanning.

The death of a loved one is difficult under any circumstances, but if decisions are made beforehand, the burden can be somewhat lessened.

---Julie Graf Skinner, Director of Family Services

For more information:
Busch Family Funeral Chapels
1-800-252-8724

MEANINGFUL CEREMONIES AND REMEMBRANCE VIDEOS

 

Show 157

Air date: 2/17/02

When someone we love has passed away, we feel a strong need to keep his or her memory alive. Personalizing the funeral ceremony can help family and friends both grieve and celebrate the life of the deceased. 


Question: Many funerals are built around traditional, religious ceremonies. How can these ceremonies be made more personal to honor the deceased?
 

Answer: The first step, at least for the funeral home, is to get to know the family and the deceased. For instance, how did the deceased live his/her life? Any hobbies, great loves? This can lead to planning a more personalized ceremony.
For example, if the deceased was an outdoor enthusiast, a garden setting for the funeral service could be nice.  Also, if a person’s religion was greatly important to him/her, the ritual would be emphasized.  Personalization can be simple or elaborate, depending on the family’s wishes.


Question: Can you give us some examples of personalization?
 

Answer: A favorite picture, poem, or verse of Scripture can be printed onto the prayer card.  Funeral guests can be asked to write down a favorite memory of the deceased on a small card. The cards can then be given to the family as a keepsake or given to the clergy for him/her to base the eulogy on.  Keep items near and dear to the deceased close at hand. For example, if family was important, surround the casket with family portraits. An avid golfer could have his putter placed nearby, a bowler his bowling ball.
An alternative site for the ceremony may be chosen. An outdoor garden setting (Busch has one on its grounds), or a local park may be good, weather permitting.

Question: What about a more formal personalization?
 

Answer: At Busch, each family is given the opportunity to create a Memory Board.  This is a keepsake for the family.  Remembering the deceased is so important to start the healing of the family as they put this board together.  The board can have pictures/souvenirs from childhood, the deceased’s wedding, children, important life events, vacations, etc. Basically telling the story of that individual’s life.

Question: Can a video keepsake be created?
 

Answer:  Yes. We can edit up to 20-30 family photos together and put them to background music. The video can be shown at the funeral.  This often requires more lead time and can be part of prearranging your funeral.

A meaningful, personalized funeral ceremony can help friends and family of the deceased start the grieving process. Don’t be afraid to make you wishes known. Responsible funeral directors can help.
 

---Jim Busch

For more information:
Busch Family Funeral Chapels
1-800-252-8724

CREMATION

Show 158

Air date: 2/24/02

These three questions hit the “peace of mind” factors. They are framed to avoid mismanagement of your loved ones and to show the ethical standards of the cremation provider.  Also, you may want to consult some literature for more information on cremation and on religious beliefs concerning it.

Question: What types of services/memorials are available if someone is cremated?
 

Answer: Any services that are available with a “regular” burial are available with cremation. The only difference is the disposition of the body.  A family can choose visitation and services with the body present and cremation to follow.  Visitation and services without the body present is possible.
Likewise, a memorial service or gathering (celebration of a person’s life either at a park, residence, etc.) can be chosen.

Question: After the services, where can the remains find a final resting place?
 

Answer: A traditional earth burial of the urn is possible. Certain cemeteries may even permit ashes to be buried in an already existing family grave.
Another choice would be inurnment within a niche of a columbaria (a type of mausoleum for urns found in many cemeteries).

Question: What about scattering ashes? Is it allowed? Is a permit needed?
 

Answer: Scattering permits vary across the country. Public parks often have regulations. When concerning over water, scattering over Lake Erie is permitted. You can even have a memorial service on a boat.
If you plan to scatter on family property, remember that the property might be sold in the future. That’s a point to think about.
 

There are many difficult decisions to make when planning a funeral. It’s important to be aware of all options, such as cremation. Making choices that reflect your loved ones’ values can be part of the celebration of their memory.

 

---J. Mark Busch

For more information:
Busch Family Funeral Chapels
1-800-252-8724

BEREAVEMENT CARE

Show 159

Air date: 3/3/02

When someone you love passes away, the grief can be overwhelming and you might not know where to turn. We'll explain why the funeral home might be a useful resource when dealing with your grief.

 

Question: A lot of people think that the funeral home’s job is over after the burial, but this isn’t necessarily the case. What is bereavement care?
 

Answer: We look at bereavement care as completing the continuum of care we offer to our families, starting with caregiver support before the death of a loved one, through the funeral itself, and then finally bereavement care.
When the funeral is over the grief is not. The journey is beginning, and we believe in a strong commitment to assistance after the death of a loved one.
 

Question: What are some services a funeral home may offer to their families?
 

Answer: We provide handouts about grief and access to a library with books and videos to help one make the adjustment. As well as support groups that are interactive and educational in nature. These allow one to share their feelings with others who have experienced a similar loss.
We send out a newsletter to our families that highlights our programs and gives information on grief, upcoming programs and support groups.
Special programs are held around holidays to support those in mourning. These include the Gift of Life in December and a Valentine’s Day Pot Luck.
We offer an Annual Community Resource Workshop, where a nationally known presenter speaks to professionals and then holds an evening talk for those in the community who are grieving.
We offer individual and family counseling on bereavement and other issues.

Question: What do these services typically cost?
 

Answer: Many of the items listed are free of charge, including the handout literature, use of the library, and support groups.
The counseling that is offered is clinical, and there is a charge. The fee structure is made so that the counseling is affordable to the families.
Also, Busch offers some specialized grief services for a fee. These services may be included in the cost of certain funeral packages. There are the following:
 

  • The Compassion Help-Line. Open 24 hours a day.

  • The After-Care planner. Helps organize what the family needs to do, highlighting important documents and letters.
     

Question: Can anyone access these services? For how long after the death of the loved one are these available?
 

Answer: All of our services are open to the community at large.  The services are available for as long as an individual needs them.

 

---Judi Fischer, MACPC, PC

For more information:
Busch Family Funeral Chapels
1-800-252-8724

WHAT SHOULD A GOOD CONSUMER LOOK FOR IN A HEADSTONE?
Show 169

Air date: 5/26/02

You put a lot of thought into buying a car or home, to make sure you get good value, and to make sure you get what’s right for you. But most of us don’t spend anywhere near enough time picking the one item that will last longer than any other – a headstone or monument. Jim Milano, owner of Milano Monuments, explains how to honor our loved ones by showing some important consumer tips you’ll want to consider when choosing a tombstone.
 

Question: The death of a loved one is traumatic—how can someone be a good consumer while grieving?

 

Answer: It’s hard. That’s why we recommend advanced planning of funeral monuments. When someone dies, there are a lot of choices to be made quickly.
Advanced planning can help solve some problems. Sometimes, after a death, the survivors have an idea of what they’d like the monument to look like, only to find out that the cemetery has specific rules that will not allow the kind of marker they want. If you were to come to buy the monument in advance, we can advise you in these matters.

Question: Besides buying ahead, what should you look for in a monument? Is the type of granite important?
 

Answer: All reputable monument outfits use the same material. There are different grades of granite (some are clearer than others), but generally all granite is of the same substance. When you go to buy a monument, you are really purchasing a level of service and workmanship.


Question: How can you tell if the workmanship is good on a headstone?
 

Answer: Mainly, you have to look for deeper and wider cuts in the engravings. A company can save time if the engravings are not as deep—up to 1.5 hours per headstone.
However, even though more shallow engravings save time, they hurt quality, not being as readable as time goes on.
We have our own in-house sculptor and etcher.

Question: What types of service are available?

Answer: We have the capability to show the consumer exactly what the monument will look like through our computer design presentations. They can look at different fonts (lettering types), colors of granite, etc. We can make changes in front of them, so that they can compare and decide what they like and don’t like.

---Jim Milano

For more information:
Busch Family Funeral Chapels
1-800-252-8724

CEMETERY ADVISORY SERVICE

Show 170

Air date: 6/2/02

Mom loves angels, and after she dies she’d like her gravestone to include lots of carved angels. But did you know that the cemetery she chooses may dictate the type of memorial that’s allowed? That’s right. Different cemeteries have different rules, and many times families just don’t know these rules until it’s too late. Jim Milano, owner of Milano Monuments, tells us about a service that can assure your loved ones will be memorialized the way they’d like.

 

Question: These are hard topics to talk about, but they're real important.  I never realized that different cemeteries set different rules in monuments and headstones. Tell us about them.

 

Answer: There are different requirements.  Some cemeteries require the headstone to be flat, which means flush to the ground.  Some need to be slanted.  Other options the cemeteries may or may not allow include raised, textured, or mausoleums, and they may impose height restrictions.

 

Question: Are there ever limits or rules on the personalization of the memorial?

 

Answer: Yes. For example, a religious cemetery (Catholic/Orthodox) may insist that a religious symbol be prominent.

 

Question: Are rules uniform within a cemetery?

 

Answer: No  - some parts of one cemetery may be different from others

 

Question: Have you seen families that couldn't' do the memorial of their choosing?

 

Answer: Yes.  I've seen lots of disappointed families that purchased the plot without asking questions.

 

Question: You offer a unique service.  I don't know any other company like yours that offers a cemetery advisory service.  Tell us about it.

 

Answer: We’ll counsel families on cemetery requirements, work with them to make some memorials & cemeteries work together

 

Question: When should a family use your service? 

Answer: Before buying the plot.  It is important to pre-plan to make sure the memorial you want is allowed.

 

Don’t make a mistake.  Overcome your discomfort and plan ahead, so you can properly memorialize your loved ones.   Jim Milano is making a special offer to Golden Opportunities viewers.   If you call the number we’ll give, and tell him what cemetery you have in mind, he’ll send you a personalized set of the cemetery’s rules.

 

---Jim Milano

AFTERCARE PLANNER

Show 188

Air date: 10/26/02

When a spouse or parent dies, there’s a lot to do. There’s hundreds of loose ends that need to be tied up. How can you find out about them, and how can you handle them easily, without devoting full time for months? Mark Busch, co-owner of Busch Family Funeral Chapels, has an answer.


Question: When a loved one passes away, you want to concentrate on your grief and your family, but there are a lot of other issues that have to be taken care of as well.
 

Answer: Yes. Numerous people have to be notified about the death. But no one wants to spend a lot of time on papers while their emotional life is overwhelming.

Question: You’ve brought along something that can help?
 

Answer: This is an exclusive product called the Aftercare Planner, which gives you options and ideas on how to organize affairs following the death of a loved one.

It comes with an instructional CD-ROM or videotape that can walk you through the contents of the planner.
It prioritizes all the letters that may need to be sent informing individuals or companies that the deceased has passed away. These range from their financial planner to the gas and electric companies, internet provider, cell phone provider, or even the dry cleaner.
The planner even comes with sample letters (all you have to do is fill in the specific names) and envelopes for you to mail them out in. You just need stamps.

Question: When I went through this, I was particularly impressed by how comprehensive this is.

 

Answer: People generally know the basics, like cancel the Social Security and collect the insurance. But this planner contains lots of items that are overlooked or unknown. I made a list of just a few:

  • There’s a letter here to the VA to get a Presidential Memorial Certificate.

  • Letters to cancel the health insurance, gas, electric, water, the apartment lease and the newspaper delivery, so you don’t pay extra.

  • A letter to the dry cleaner, furrier, and jeweler in case something was left there.

  • Letters to get refunds for unused baseball tickets or appliance maintenance contracts, and refunds on dues from service clubs like Rotary.

  • Letters to collect on unused membership in a country club, swim club or health club.

  • Even Letters to collect refunds in unused magazine subscriptions. And lots more.

Question: And then there are forms to track all these letters?

 

Answer:  Yes. If you don’t get responses, you can follow up.

 

Question: It sounds as if this planner covers everything. How can our viewers get one?

Answer:  They’re available by calling the number we’ll give at the end of the segment. The planner costs $265.

After a loved one dies, taking care of the hundreds and hundreds of details is not easy. The Aftercare Planner can help you get organized so this duty doesn’t add to your grief. It’s not cheap, $265, but the overlooked refunds alone can give you a lot more. And the time and hassles it can save you is priceless. I’ve seen a lot of workbooks, and this is the best. If you’re interested, here’s the number to call.

---J. Mark Busch

For more information:
Busch Family Funeral Chapels
1-800-252-8724

WHEN DEATH OCCURS AWAY FROM HOME

Show 189

Air date: 11/2/02

Are you or your parents planning some time away this winter? If so, I hope you have a great time and return safely. But two bad things can happen. First, you’ll miss Golden Opportunities. Second, on a serious note, you or a loved one may die. It’s sure not something we like to think about, but would you know what to do if a loved one died while away from home? Here to give us some pointers is Jim Busch, co-owner of Busch Family Funeral Chapels.

 

Question: Unfortunately, death never takes a vacation.  What should we do if a loved one dies away from home?
 

Answer: The first step would be to contact the funeral home that is the final place of destination. If the person was a Florida snowbird who wanted to be buried in Cleveland, you would call the funeral home in Cleveland.
Contacting the funeral home can save you money and peace of mind. They can help arrange for transportation of the deceased, preparation of the deceased, acquiring proper documentation, planning the funeral or memorial service, and arrangement of the burial or cremation, based on the personal choices of the surviving loved ones.
The funeral home can help coordinate the particulars—do you want to be on the same flight as the body, for example.

 

Question: If the person died in Florida, why not contact the funeral home there?


Answer: You won’t know the homes there - - some are good, some not. Also, the funeral home here has contacts, and can get you a better financial “deal” than you could get yourself.


Question:   When should you contact the funeral home? If the death was sudden, there might be a coroner’s report, etc.
 

Answer: You want to contact the funeral home sooner, rather than later.
b.) We recommend that you carry a wallet-sized card that has the name and phone number of the funeral home when you travel, as well as your next of kin.

Question:   What if the death occurs outside the country?
 

Answer: The foreign country must inform the United States embassy.  The funeral home will work with the embassy to secure the required paperwork.

Question: What kind of paperwork would moving the body require?

Answer: The death certificate, which must be completed in the place of the death by an attending physician. For that documentation, information that is required includes the date and place of birth, Social Security number, Veteran status, education level, parents’ names, place of burial/cremation, and usual occupation.
Even if the body has to be transferred within the United States, a Burial Transit permit is required to get the body from state to state.

Question: How is the body transported?

 

Answer: The body would be embalmed in Florida (or cremation).  It would then be sent on a commercial jet at bereavement rates. Often the family can travel on the same flight. A representative of Busch Family Funeral Chapels would then meet you at the airport.

Question: Is all this expensive?

 

Answer: You would be responsible for paying for the embalming air transport (bereavement rate).  But all the paperwork is done by the Cleveland home at no extra cost.

Question: If you go out of town a lot, is there some sort of insurance you can have to help cover the costs if a death occurred away from home?
 

Answer: Yes, for a small amount of money there is a travel insurance that helps to cover the transfer fees back to your hometown.

Question: Does having a pre-planned funeral help or hinder transportation if death occurs away from home.

Answer: It simplifies things. For example, we are available 24 hours a day, 7 days a week to coordinate by phone what is needed.  Also, if you pre-plan your funeral, you have hopefully chosen a funeral home for the quality of their service. They can put you in contact with people in the area the death occurred who are just as qualified.
For example, we participate in three funeral associations and have relationship with quality providers throughout the country and the world.

The death of a loved one is always traumatic. But it can be worse if it occurs away from home. Don’t be caught unaware. You’ll want to take a wallet card, and Jim’s tips, along with your luggage. They’re as essential as your toothbrush. If you’d like more information, or a free brochure on death away from home, call Busch Family Funeral Chapels. My thanks to Jim Busch.

---James H. Busch

For more information:
Busch Family Funeral Chapels
1-800-252-8724

VETERANS BENEFITS AND THE OHIO WESTERN RESERVE NATIONAL CEMETERY

Show 190

Air date: 11/9/02

Our country’s veterans have made tremendous sacrifices for our country. As a small token of our appreciation, the country provides some benefits to veterans and their spouses at death. Here to give a salute to veterans and to provide the information they need is Julie Skinner, Director of Family Services for Busch Family Funeral Chapels.


Question: Our country honors its veterans by giving them special benefits at death. How can someone qualify for such benefits?

 

Answer: A veteran refers to anyone who served in our armed forces. They did not have to serve in active duty.  If the veteran’s discharge was honorable, they are eligible for benefits.

Question:   What paperwork do you need to prove honorable discharge?
 

Answer: You need a copy of your DD 214, or discharge papers. It’s a good idea to keep one on file with the funeral home you have chosen.   If you have misplaced your DD 214 form, you can call the veterans’ office in the county from which you enlisted (if you are registered with them), or we can help gather the documents from the Veterans’ Office in St. Louis. It takes about six months to get the form.

Question:   What are some of the benefits available to veterans at death?

 

Answer:

  • A flag

  • Presidential certificate

  • A government marker/headstone (for the veteran only) in any cemetery. The only cost would be for the installation of the stone.  Or burial in a National Cemetery for the veteran, spouse, and dependent child. This includes a headstone (spouse’s name is etched on the back), the opening and closing of the grave, and the grave liner.

Question: Where are National Cemeteries?

 

Answer: There are 100 National Cemeteries nationwide, and two are located in Ohio.  One is near Dayton.  The other, the Ohio Western Reserve National Cemetery, is located in Medina County near Rittman. It is two years old.  This cemetery has 3,000 above ground graves and cremation niches.
 

Question: Does the spouse get a separate grave in a national cemetery?

 

Answer: No, the veteran and the spouse are buried together.

 

Question: What if there was more than one spouse?

 

Answer: Then they receive separate graves.


Question: Can these arrangements be preplanned?
 

Answer: No. However, if you are planning on being buried in a National Cemetery, it’s a good idea to keep a copy of your discharge papers on file with your funeral home in advance, so that things go smoothly at death.

Question: Even if you're buried in a national cemetery, you still need a funeral home?

Answer:  Yes, for preparation of body and service. Also, a funeral home can help you get your veterans benefits.

Veterans and their spouses deserve, and get, some special benefits at death. My thanks to Julie Skinner for sharing them with us today. If you’d like a free brochure detailing these benefits, or if you have any questions, give Busch Family Funeral Chapels a call. The number’s next.

---Julie Graf Skinner
Director of Family Services

For more information:
Busch Family Funeral Chapels
1-800-252-8724

CREMATION

Show 191

Air date: 11/16/02

Remember last year’s terrible news about a Georgia crematory that just stockpiled bodies? It didn’t exactly enhance people’s image of cremation. But just because those folks got burned, or actually didn’t, that doesn’t mean you should overlook cremation as an option. Here to dispel our misconception is Jim Busch, co-owner of Busch Family Funeral Chapels.


Question: What is cremation?
 

Answer: Cremation is the process of reducing the body to bone fragments through the application of intense heat. The process takes 2 to 3 hours and occurs in a cremation chamber or retort. The remains are marked with a metal tag for identification.
The remaining fragments are then processed into a finer substance and placed in a temporary container. Before the remains are returned to the family, they are transferred to an urn for permanent containment.

 

Question: Most of us don't like to think about death to begin with.  Do you find people particularly squeamish about cremation?


Answer: Yes, often because they are unfamiliar with the process.


Question:   What are some of the reasons an individual might choose cremation? Is price a main consideration? Is there an official way to make your wishes known?
 

Answer: Usually, cremation is simply a personal preference of the deceased or based on a religious belief.
Cremation can be less expensive or more expensive than burial depending upon the types of services and other choices made by the family.
In most instances, the family does not choose cremation based upon price but rather personal choice. Many still choose to have an event/celebration of the deceased life.

Question: If cremation is your choice, how should you go about choosing a cremation provider?
 

Answer: There are three important questions to ask the funeral home/cremation provider.

  • First, ask if they own and operate their own crematory.

  • Second, if so, where is it located? If not, who owns the crematory they use and where is it located?

  • Third, is the crematory available for inspection/tours and can the family witness the cremation if desired.

Also, you may want to consult some literature for more information on cremation and on religious beliefs concerning it, including the Catholic Church and cremation.

Question: How do you make sure you get Uncle Harry's ashes and not someone else's aunt?

 

Answer: A metal tag is placed with the body and stays with the ashes.  The family can also ask to watch the cremation.
 

Question: What types of services/memorials are available if someone is cremated?
 

Answer: Any services that are available with a “regular” burial are available with cremation. The only difference is the disposition of the body.
A family can choose visitation and services with the body present and cremation to follow.  Visitation and services without the body present is also possible.
Likewise, a memorial service or gathering (celebration of a person’s life either at a park, residence, etc.) can be chosen.

Question: After the services, where can the remains find a final resting place?
 

Answer: A traditional earth burial of the urn is possible. Certain cemeteries may even permit ashes to be buried in an already existing family grave.
Another choice would be inurnment within a niche of a columbaria (a type of mausoleum for urns found in many cemeteries).
We encourage a permanent place of memorialization for the survivors.
 

Question: What about scattering ashes? Is it allowed? Is a permit needed?

Answer: Scattering permits vary across the country. Public parks often have regulations. When concerning over water, scattering over Lake Erie is permitted. You can even have a memorial service on a boat.
If you plan to scatter on family property, remember that the property might be sold in the future. That’s a point to think about.

Planning a funeral brings up many difficult decisions. It’s important to consider all your options. My thanks to Jim Busch for explaining the cremation process. If you have questions, or if you would like a free brochure on cremation, or on the Catholic Church’s view, call Busch Family Funeral Chapels
.

---James H. Busch

For more information:
Busch Family Funeral Chapels
1-800-252-8724

REMEMBRANCE CENTER RESOURCE BOOKS

Show 192

Air date: 11/23/02

Finding a facility, scheduling the caterer, arranging the flowers, speaking with the clergyman, picking the music. It’s a lot of work. No, I’m not talking about planning a wedding. Most people don’t realize how much work goes into arranging a meaningful funeral. Here to share ideas on the choices you have is Mark Busch, co-owner of Busch Family Funeral Chapels.


Question: Pre-planning a funeral is important if you want a ceremony that is personalized to your liking. But lots of choices have to be made. I understand you have a place where people can go and decide the specifics of their ceremonies?
 

Answer: Yes. We have four locations (Parma, Lakewood, Avon Lake and Elyria) with Remembrance Centers. These Centers are created to make pre-planning a funeral as easy as possible.
When it comes to planning a personalized service, we have four resource books in our Event-Planning Module that can help you make these important decisions.

Question:   What kinds of decisions do the resource books help with?
 

Answer: First, what kind of gathering or celebration do you want to commemorate your life? Do you want to have a meal catered for those attending? There are lists of rooms where a get-together can be held depending on how many people you expect will attend.
Perhaps you love nature, or the lake, or the zoo. We can help you look at possibly having a service at the Cleveland MetroParks Chalet or Zoo, or at a local marina.

Question:   What about the specifics of the ceremony? Music?
 

Answer: If you plan ahead for a funeral, you have the opportunity to pick music that is reflective of YOUR likes, whether that be bagpipes, a guitar, harp, trumpet, soloists, etc.
You can also think about the other parts of the ceremony—would you like to release doves, butterflies, bubbles or balloons? What kind of escort would you like? These resource books help you think through the particulars of the ceremony so that it can be meaningful for the family.

Question: What if you’d like a non-traditional service?

Answer: We have a book full of sample non-traditional or secular services, including poem and music selection suggestions.   In addition, we have a book that describes all of the major religions—their beliefs about death, a sample funeral service, and a prayer for the dead.
Again, the goal is to preplan the funeral service so that it is reflective of your personality.

The funeral for you or your loved one can be an opportunity to honor and cherish unique memories. If you’re interested in finding out more about the many options available, stop by one of the Busch Remembrance Centers, or give them a call. My thanks to Mark Busch.

---J. Mark Busch

For more information:
Busch Family Funeral Chapels
1-800-252-8724

DEATH NOTICES AND OBITUARY INFORMATION

Show 204

Air date: 2/23/02

There’s an old joke. How do you know you’re getting old? The first section you turn to in the paper isn’t the comics, but the obituaries! In truth, a thoughtfully written death notice or obituary can tell the story of a lifetime. Here to explain how to make sure this story reaches and touches family and friends is Julie Skinner, Director of Family Services for Busch Family Funeral Chapels.


Question: When someone passes away, loved ones want to memorialize their life and give friends and relatives information regarding services. Is that the basic jest of an obituary?
 

Answer: Actually, there are several ways that deaths are listed in local newspapers. Although there are many newspapers in our viewing area, I’m going to use the Plain Dealer as an example.
The first listing is the Northeast Ohio Death Listing. This is a free listing that appears with a very brief description of the deceased.
The second is a classified death notice. The family pays for a classified death notice. They are free to list whatever they want.
The third death listing is an obituary—an extended narrative about the life of the deceased. Which deaths receive an obituary is up to the discretion of the paper.
 

Question: How much does an average death notice cost?

 

Answer: $130/day


Question:   So if you want to make sure that certain information or stories are in the paper, you should purchase a classified death notice? What types of information do people usually list?
 

Answer: Yes. Typical information includes the deceased’s name, sometimes age, survivors (spouse/significant other, children, grandchildren, siblings), emblems (activities, Veterans), and perhaps even where they work.
Cross-references are also typical. Maiden names, former married names, and last names of children are often listed with “see (Name)” underneath.
This is also the place to tell any stories. A family friend of mine loved the racetrack, and the family suggested to bet on a horse in memory of him. People still remember this suggestion.
Finally, information concerning funeral home and services are listed, perhaps even including the website of the funeral home.

Question:   What kind of information is available on the funeral home’s website?
 

Answer: At Busch Family Funeral Chapels, the website includes:

  •  the death listing and any additional service information.

  • There are directions to the funeral service location.

  • A guest registry that you can sign. (At Busch, by logging on you do not get any additional solicitation.)

Question: It seems like there is a lot of details that need to be known about the deceased. How can you accurately remember all of this?

Answer: That’s why having a planning guide is so important. When pre-planning your funeral, you can fill out information that will help your loved ones to write your death listings.  You can write down the groups, club and organizations you are involved in, any achievements you have earned, etc.  This kind of information is especially important if the paper decides to write an extended obituary, which usually includes special achievements.

You can celebrate a loved one’s life with a lovingly written death notice. If you’re interested in obtaining a FREE Planning Guide to help outline your personal information, give Busch Family Funeral Chapels a call. My thanks to Julie Skinner.

---Julie Skinner

For more information:
Busch Family Funeral Chapels
1-800-252-8724

THE STORY OF A LIFETIME: PERSONALIZED MEMORIAL TRIBUTE FOLDERS

Show 205

Air date: 3/2/03

Today, reality TV is the rage. People are glued to the television to peer into the lives of complete strangers. Although most of us will never be on TV, we all have a life story that’s meaningful, at least to our friends and family. Here to explain why telling the story of a lifetime is so important when a loved one passes away is Jim Busch, co-owner of Busch Family Funeral Chapels.


Question: When someone you loves dies, you want to celebrate their life, tell their story.


Answer: Yes. Memorializing a loved one can be very comforting, and a way to celebrate his/her life.  However, at the death of someone you love, words can sometimes be inadequate.  Pictures can be a better way to tell the deceased’s story.

Question:   And you have a way to make beloved photos into a keepsake for those who attend the funeral?

 

Answer: Yes. We can personalize a pamphlet (bi-fold or tri-fold) as a keepsake/memorialization, using photos, favorite verses, and biographical information to tell the story of one’s life.   It can also work as a “program” for the funeral service, much like people do for a wedding.

Question:   You’ve brought some examples with you.


Answer: Yes, this is a mockup of a tribute folder using myself as the person being memorialized.  As you can see, we use pictures of me and my family, my children, special events like my wedding, photos of my hobbies, etc.  And the back has a short biographical story of my life.

Question:   Would the family have to write up the story themselves? What if there’s some item that’s really important to the deceased that you don’t have a picture of?
 

Answer: We can send a professional writer to interview the family.  We can take digital pictures of any awards, items of interest  For example, we scanned in a business card for one family.   Here’s an example of putting a picture of a water color painting the deceased had done on the front of the program.


Question: These are really well done.  You should consider doing these for weddings, anniversaries and other events.

 

Answer: We do!

Tribute folders can be a meaningful way to make sure your loved one’s memory lives on. For more information, or for samples, call Busch Family Funeral Chapels.
---James H. Busch

For more information:
Busch Family Funeral Chapels
1-800-252-8724

REMEMBRANCE VIDEOS
Show 206

Air date: 3/9/03

We live in the age of cable, satellites, computers, and MTV. So it’s very “21st Century” to remember our loved ones in high tech fashion. Here to talk about the possibility of creating a videotape remembrance is Mark Busch, co-owner of Busch Family Funeral Chapels.


Question: We’ve spoken a lot about the importance of making a funeral a personal tribute to the deceased.
 

Answer:  Yes. At Busch we feel that it’s important to celebrate the story of a loved one’s life at the time they pass.   We’ve already discussed some ways of personalizing a ceremony—memory boards, tribute folders, balloon/dove/butterfly releases, etc.  Another way to personalize a tribute is to create a remembrance video about the deceased.

Question:   What kind of video are we talking about?
 

Answer: A montage of photos/previous videos that we can help the family put together in memory of their loved one.
Families can pick out specific music and photos. Photos can be a visual timeline, from babyhood to old age or focus on one specific time.  You can also do a theme video, focusing on something the deceased enjoyed. The photos, music, and even background video can focus on this.

 

Question:   When could you use this video?
 

Answer: People play this during visitation or at the service.  It could be sent to a sick relative or someone who lives far away and cannot attend the funeral.  Some people make these videos after the funeral as a later remembrance.

Question: So this video can be ready for visitation? That fast?
 

Answer: Forty-eight hours is needed.  Some people put together the video in the pre-planning stage and take part in what their own video will look like.
 

Question:   How much does it cost?
 

Answer: The price depends upon the length of the video.

  • 15 photos=$245

  • 25 photos=$295

  • 50 photos=$395.

  • This includes all personalization and express shipping charges. 

  • Additional VHS copies cost $30.

  • For a fee they can be made into DVDs.

A video keepsake is a new way to share the memories of your loved one’s life. Although we can never relive the past, with today’s technology we can replay meaningful moments. For more information on remembrance videos, give Busch Family Funeral Chapels a call. My thanks to Mark Busch.

---J. Mark Busch

For more information:
Busch Family Funeral Chapels
1-800-252-8724

CASKET CORNERS AND CASKET PANELS

Show 207

Air date: 3/16/03

A handwritten note means more than a form letter. Personal touches go a long way. That holds true even when planning a funeral. Here to help us think outside of the box when planning a tribute to a loved one is Mark Busch, co-owner of Busch Family Funeral Chapels.


Question: Last week, we talked about making remembrance videos to give a tribute to loved ones who have passed. This is part of a comprehensive way to honor loved ones, correct?

 

Answer: Yes, we’ve talked about a lot of ways to personalize a service, including videos, tribute folders, memory boards, etc.  It’s all part of celebrating the life of the loved one who has passed.

 

Question: Today you’re going to tell us how we can personalize the casket itself.

 

Answer: Yes. There are a number of ways that we can add personal touches to a casket. First, we can talk about casket corners. These go on the corners of the caskets and can then even be kept as a keepsake for the family.

 

Question: That picture shows that the lid of the casket can be personalized as well.
 

Answer: Yes, casket panels can match the casket corners.

 

Question: Are you limited in what kind of personalization you can have?

 

Answer: Many of them are religious, as you can see, or deal with organizations that the deceased belonged to, such as the Masons, Knights of Columbus, any branch of the military, etc.
But other possibilities exist. We work with a company called Collegiate Memorials that is fully licensed to display the insignia of most colleges and universities. Casket panels of your alma mater are possible.
 

Question: And you can even have your picture on a panel?

Answer: Yes, and we have some examples here. First, a man who was a music lover/professional. There’s a photo of him and a backdrop of musical notes.

Second example is of the woman whose video we saw last week. Here the background of the panel matches the video, the tribute folder, etc. Everything can be coordinated.

Casket personalization can be a meaningful addition to the celebration of a loved one’s life. If you’re interested in learning more about the tribute options available, call Busch Family Funeral Chapels. My thanks to Mark Busch.

 

---Mark Busch

For more information:
Busch Family Funeral Chapels
1-800-252-8724

POSITIVE CHOICES ABOUT DRINKING AND DRIVING

Show 208

Air date: 3/30/03

Jim Busch, co-owner of Busch Family Funeral Chapels, joins us today to talk about teen drinking and driving. Now you might be thinking, this is Golden Opportunities, a show for older folks. Why are we talking about teen drinking? Here’s why. Many of you are parents or grandparents of teenagers, and you want to see them grow up. Jim’s going to tell you how you can help.

 

Question: We’ve all heard not to drink and drive. Is the message not sinking in with our teenagers?

 

Answer: It’s a scary statistic. More than 2,000 teens are killed every year in alcohol-related crashes.  30% of teens report drinking. 45 die per day in alcohol-related deaths. That is why were are promoting “Positive Choices,” a way in which the family and community can help get our teenagers to understand the dangers of driving drunk.
 

Question: What is “Positive Choices?” How does it strive to get the message across?

 

Answer: Students participate in the “Positive Choices” program by visiting a website: www.positive-choices.org. There, they learn the facts and statistics about drinking and driving.
They can also experience an online simulation that will actually show them how quickly a driver can lose control when he or she has been drinking.
Also, every student who visits the site is encouraged to sign the “Positive Promise,” stating that he or she will remain alcohol and drug free.
We also point out the choices that are available to students BESIDES drinking and driving—designating a driver, calling a friend or a cab, etc.
We’re going to area high schools to get them involved. Currently, Lakewood High School, Rocky River, Avon Lake, Magnificat, Fairview Wellness, and 54 parish nurses.
 

Question: But “Positive Choices” is not just for teenagers, is it?

 

Answer: No. Parents and family members are encouraged to sign a similar promise online as well.   Exploring this website together gives families an opportunity to talk about the dangers of drinking and driving and to discuss the positive choices they can make when confronted with potentially life-threatening decisions.

Question: There’s even a special incentive to checking out the website.  Yes. To reward students for signing and keeping the Positive Promise, the website is awarding five $2,000 college scholarships. Every high school student who signs the online pledge is entered into the scholarship contest.  If a parent also signs the outline pledge, that student’s name is entered twice.  Scholarships will be awarded through a random national drawing in May.

Prom season is just around the corner. Tell the teenagers you love about the Positive Choices program. They might even get a head start on their college tuition!
My thanks to Jim Busch. Give Busch Family Funeral Chapels a call. They’ll send you out an informative brochure and a Positive Choices key chain.



---Jim Busch

For more information:
Busch Family Funeral Chapels
1-800-252-8724

BEREAVEMENT CARE - SHARED GRIEF

Show 209

Air date: 4/6/03

The death of a loved one can send your life spinning out of control. But help is available to regain your emotional balance. Here to explain is Mark Busch, co-owner of Busch Family Funeral Chapels.


Question: The death of a loved one is a traumatic experience. Do people allow themselves to mourn properly?
 

Answer: Mourning is difficult but important as an essential part of healing.  Immediately following the death, people feel dazed or numb…and this is normal. It gives you emotions time to catch up with what your mind has told you about the death.  Often, mourners don’t understand that it’s normal to feel a whole range of emotions, including confusion, disorganization, fear, guilt, or relief.  And many times loss and sadness leaves you very fatigued. People sometimes feel that caring for yourself equals feeling sorry for yourself.

Question:   What are some steps one can make to help in the grieving process?
 

Answer:

  • Embrace you spirituality. If faith is part of your life, express it in ways that seem appropriate to you.

  • Make use of ritual. The funeral ritual does more than acknowledge the death of someone loved. It helps provide you with the support of caring people. Most importantly, the funeral is a way for you to express your grief outside yourself. 

  • Develop a support system and talk about your grief. Find caring friends and relatives who will listen without judging. Avoid persons who are critical or who try to steal your grief from you.

  • One way to reach out to a support system is to join a grief support group.

Question: What should one expect from a support group?

Answer: Support groups are a safe place to share thoughts and feelings.  They are taught by trained, sensitive, and knowledgeable facilitators.  They are a way to connect with others who are also adjusting to the death of a loved one.

Question: I know that Busch Family Funeral Chapels are involved with grief support groups. Can you tell us about that?
 

Answer:  We are involved in a collaboration of bereavement care providers (Shared Grief) who offer grief support groups around the Cleveland area: east side, west side and south side. Support groups are starting in the next two weeks.  They are free and open to adults regardless of race, nationality and creed.  The support groups are available daytime and evenings for 7 consecutive weeks (1.5 hours per week).

Don’t be shy about reaching out for help. If you’re hurting, think about joining a support group, even if your loved one died some time ago. Call Busch Family Funeral Chapels for more details about a free bereavement support group near you. My thanks to Mark Busch.

For more information:
Busch Family Funeral Chapels
1-800-252-8724

SHARED GRIEF SUPPORT GROUPS
Show 228

Air date: 9/7/03

It’s nice to share. We’ve been told that since we were little kids. But when it comes to sharing our feelings, especially about grief, many of us try to hide those feelings inside. Susan Marinac, from Busch Family Funeral Chapels, will explain how sharing can be the best medicine.

Question: So people usually allow themselves time to grieve properly after the death of a loved one, right?

Answer: Not really. Today’s society is so fast and quick in so many ways that we are prone to think that we should feel better more quickly after the death of a loved one. In actuality, it can take upwards of two years to properly mourn.

Many times, those in mourning don’t want to talk to others because they feel that sharing would bring their friends and family down or become burdensome. That’s when support groups can be helpful. Everyone present at the support group is in the same boat. You don’t have to censor your feelings.

Question: Many people probably consider support groups, but then don’t end up attending because they are unsure about what to expect. Can you walk us through a typical support group experience?

Answer: When you make your first phone call to sign up for a support group, expect to be asked a few simple questions from the facilitator, so he/she can begin to get to know you and your situation.

About a week before the first meeting, the facilitator will give you a personal phone call to give you directions, make you feel comfortable, etc.

The first session begins with introductions—name, type of loss you have experienced, how recently, etc. If you do not want to speak you don’t have to—you can pass if that makes you feel more comfortable.

The session continues with an information class tackling topics such as the stages of grief, normal grief reactions, etc. The session wraps up with more discussion, again completely voluntary in nature. We also provide each participant with a notebook to keep handouts in—we realize that people might be overwhelmed during the session.

Question: Why not just talk with friends?

Answer: If they haven’t experienced a close personal loss, they may not understand. And they may say something insensitive.

Question: How long do support groups run?

Answer: The support groups Busch is involved in, Shared Grief, run 7 weeks, and each session in 1.5 hours long.

They are sponsored by a collaboration of local hospices and hospitals, and have east side, west side, south side, and central locations.

Question: Who is the facilitator?

Answer: A Licensed social worker. Many hove worked with hospice.
 

Question: Is 7 weeks long enough?

Answer:  After, there’s a monthly support group that you can attend indefinitely.

Question: If a person needs more help, from a doctor or medications, would the facilitator do something?

Answer: Yes. Can suggest you see a doctor or counselor.
 

Question: Does everyone start a new group together?

Answer: Yes. Can join only in 1st or 2nd week.
 

Question: How long after a loss should you go to a support group? Are support groups for everyone?

Answer: Most people have experienced their loss within the last year. But we put no limit on when people can attend.

Sometimes, multiple losses can take their toll. Your mom might have died 10 years ago and your dad two years ago. Your best friend just recently died…and now you’re mourning your mother. These situations can lead someone to a support group as well.
Everyone mourns in a different way—some people do not want to share with support groups. But if you feel that you’d like some information on grieving or would like to share your feelings, it might be a good idea.

Question: Do you find some people are afraid to stop mourning because they're afraid of losing their connection with the loved one?

Answer: Yes. We try to show that a person can live and remember at the same time.


Support is so essential in times of grief. And a supportive environment can make all the difference. Give Busch Family Funeral Chapels a call. They can help connect you with support groups throughout the area. The number’s next. My thanks to Susan Marinac.

For more information:
Busch Family Funeral Chapels
1-800-252-8724

 

LIVING WITH LOSS, HEALING WITH HOPE

Show 229

Air date: 9/14/03

Losing a loved one can leave you feeling profoundly sad, scared, and very alone. That’s normal. But it’s also true that there are people and resources ready to help you. Here to talk about an event that’s been designed to truly help those who grieve is Dan Rossbach, director of Pastoral Care at MetroHealth Medical Center and Mark Busch, co-owner of Busch Family Funeral Chapels.

 

Question: After a loved one dies, our friends sometimes say things that are actually hurtful.  That's not so unusual?

 

Answer: No. Your friends want to help, but they often don’t know what to say. Unless they’ve gone through it themselves, they may say something that just makes you hurt more.

 

Question: What are the wrong things to say, and what are the right ones to help console another?

 

Answer: Wrong:

“I’ll give you a call next week.”
“He’s in a better place.”
“I know exactly how you feel.”
“You’re young, you can have others.” (after baby died)

Right: “I’m here if you need me.”
“How are you?”
* Saying things won’t make it better. Listening is helpful.
 

Question: There are lots of ways to express grief.  Some are healthy, others are not.  Can you tell us what's okay and what we should try to avoid?

 

Answer: Try crying, talking, remembering a loved one, visiting cemetery. Don’t turn to alcohol, drugs, eating to excess.

 

Question: Grief can hurt so badly, it may actually affect our ability to work and carry on our lives.  How do we know if we're behaving normally, and how do we know we need help?

 

Answer: Not being able to sleep, lack of concentration, and crying are normal.  But if intensity persists months later, get help.

 

Question: What's the role of pastoral care at a hospital?

 

Answer: I often deal with situations where one can die or does die. I help people use spiritual resources. We’re the only ones in the hospital whose sole purpose is to be present. Talk. Others in hospital have agenda. We visit with patients and families, and can discuss ethics issues.

 

Question: Last week we talked about support groups, and how they can help those in grief connect with others in the same situation, and realize that they are not alone. Is there a big need for that in the community?

 

Answer: Yes. Sitting in a room with other people who have gone through the same type of loss validates the experience for the griever.   However, not everyone is comfortable with going to a support group setting, so outreach into the community to offer basic information on bereavement.

 

Question: One such opportunity is coming up with a national expert on grief, correct?

 

Answer: Yes, Dr. Earl Grollman will be coming into town next week.  Dr. Grollman is a renowned lecturer and author on death, dying, and bereavement.  Many years ago, he was one of the first people to write a book on how children grieve, and the book is still referred to. He’s written 27 books since, with topics focusing on children, teens, coping with loss, suicide, caregiving, and divorce, among others. He’s also been involved in helping families cope with national tragedies, like the Oklahoma City Bombing.
Dr. Grollman can give out knowledge on a professional level, but also with compassion. He is also a rabbi, and as a caring member of the clergy has the skills to walk with people through the grief process.

 

Question: And Rabbi Grollman will be talking to the community?

 

Answer: He will be part of a free event (sponsored by Busch Family Funeral Chapels and MetroHealth), A Night for the Bereaved, held at the Cleveland Metroparks Zoo on Monday, September 22. Hopefully, it’s a convenient and neutral, safe site that will bring back good memories.

There will be a number of agencies present offering information on their services, support groups, books, videos, literature, and handouts related to loss. The zoo will also provide animals for entertainment.
Dr. Grollman will give a talk, focusing on bereavement. He will talk about things that people say in trying to be helpful that are actually hurtful, such as “he/she is in a better world.” He’ll discuss how grieving people often think something is wrong with them, the need to know what is normal, and the hard work involved with grieving. He’ll look at how to express emotions around grieving and how to remember that the person not only had a death, but had a life.

 

Question: And professionals will also have the opportunity to talk to Dr. Grollman?

 

Answer: On September 23, he’ll be giving a bereavement seminar at MetroHealth for nurses, social workers, psychologists, clergy, funeral directors—anyone who works with people who deal with loss or might have a personal loss. They can receive continuing education credits.

Topics will include, “The Inevitable Losses of Life,” “Children Who Mourn,” “Different Death, Different Grief,” and “Caring for the Dying, Caring for Caregivers.”

If you’ve suffered a loss, your loss is unique.  But you do not have to face it alone.  Dr. Grollman’s events can provide a comforting and helping hand.  If you’re dealing with a loss, come on out.  Call the number that’s next.  My thanks to Dan Rossbach and Mark Busch.


---J. Mark Busch, Dan Rossbach

For more information:
Busch Family Funeral Chapels
1-800-252-8724

DIGNITY MEMORIAL VETERANS' BENEFITS

Show #230
Air date: 10/12/03

The ongoing conflict in Iraq serves as a daily reminder of the bravery of our veterans. If you or a close family member serves in the military, there may be special benefits available. Here to explain is Julie Skinner from Busch Family Funeral Chapels.

Question: Our veterans are all eligible to receive certain benefits at death, but today you are going to talk about some enhanced benefits to a certain group, correct?

Answer: Yes, every veteran is eligible for certain death benefits, which we have discussed before.   Today we are looking at some enhanced benefits available to members of a VFW post or a VFW Ladies’ Auxiliary (Veterans of Foreign Wars).

Question:   What do these enhanced benefits include?

Answer: 2,500 funeral providers are part of the dignity program. They offer:

  1. Three discounted burial packages and three discounted cremation packages to choose from.

  2. VFW flag case.

  3. Comprehensive aftercare planner (helps loved ones handle steps after a death, includes form letters to cable company, etc.)

  4. 24-hour compassion hotline.  Staffed 24 hours/day by trained counselors.

Question: Do the benefits extend to other members of the veteran’s family?

Answer: The Veteran and spouse are eligible, plus there are “Child and Grandchild Protection” available.

Question: How can a vet be made eligible? Can you sign up at the death, or must you be registered beforehand?

Answer: You MUST register prior to the time of death.   Registration is free. We can help you fill out the form.

Question: Is it hard to become a VFW member?

Answer:  No. Very easy. $20. We can help you with that, too.

The VFW does all sorts of great things.  If you or a close family member is a veteran, you may be able to qualify for some very special benefits. Call Busch Family Funeral Chapels for a free brochure, or for help to sign up.


---Julie Skinner

For more information:
Busch Family Funeral Chapels
1-800-252-8724

GRIEF COUNSELING

Show #231

Air date: 11/2/03

Charlie Brown might say “Good Grief.” But usually grief comes at a real bad time, after a difficult loss. Today I’d like to welcome a nationally known expert, author and speaker on grief, Rabbi and Dr. Earl Grollman. Dr. Grollman’s here from Boston.

Question: What is grief? Does it end?

Answer: Grief is an emotion, not a disease. It’s love that is never ready to say goodbye, part of human suffering we must all endure.
Today, we speak of “closure” when it comes to grief, but that may be unfair. Time doesn’t heal; it allows us time to adjust to new situations. Grief is more like a wound—it may not be as red as in the beginning, but it’s still there.
Also, death is not the only loss we grieve. You may grieve the loss of a job, of security, or of innocence. One of the most difficult losses to grieve is a divorce.
People should try to accept, express, and commemorate their feelings, and then try to move on.
 

Question: I know that you’ve written books about caregivers, and how they deal with grief. I know that many viewers are either caregivers right now or may have been in the past. Are there any special issues caregivers have concerning grief?

Answer: Often times, there’s a sense of relief and thankfulness that the deceased is no longer suffering. This feeling is often followed by feelings of guilt.  Besides missing the deceased, caregivers suffer a loss of their routine—an empty space is left. There’s no one to take care of anymore.

It’s important that caregivers give themselves time to recover—the height of depression usually comes 6 months after the death, not immediately. At the beginning, friends are often around for support. When this slowly dissipates, that’s when people really feel the loss.
 

Question: That raises a good point—what SHOULD you do when a friend has lost a loved one? What is a good way to be supportive…and what isn’t?

Answer: Saying things like “I know how you feel” or “It was God’s will” are not helpful. Every loss is completely different.

Go to the funeral. Say things like “It really must hurt” that can get the grieving person talking about their feelings.  Call your friend around the holidays and special occasions. Don’t be afraid to talk about the person who died. A life has ended—not the relationship you have with the loved one.

Question: We know that individuals can grieve over death and other losses, but is it fair to say that a nation can grieve? You worked with people after the Oklahoma City bombing, and we’ve been dealing with the events of September 11th for over two years now.

Answer: I do think that there has been a melancholy, grieving aspect to our country since September 11th. As a nation, we’re grieving the loss of innocence. We’re not sure of ourselves anymore.
It really is a turning point in our history. We haven’t really had casualties like that on our own land since the Civil War, and even then we were fighting ourselves, not dealing with a foreign threat. Pearl Harbor was removed from the continental U.S., and was a military base.
 

Question: So the nation is grieving for the loss of its innocence. Does that make it easier or more difficult for those who are grieving a personal loss in a national event like September 11th?
 

Answer: That really does depend upon the individual person.  People used to ask me all the time, “What’s the worst kind of loss?” I used to answer that losses were all different: the loss of a parent was the loss of the past, the loss of a spouse was the loss of the present, and the loss of a child was the loss of the future. Now I really know the answer to that Question: the worst loss is the one that happens to you. Only you understand your relationship to the deceased and how that loss affects your life.

My thanks to national expert, Dr. Earl Grollman. Grieving is something you need to work through, not ignore. If you have questions, or need help, Busch Family Funeral Chapels has a wealth of resources that can help you learn about and handle grief. They even have Dr. Grollman’s books. Give them a call.

 

---Dr. Earl Grollman

Grief Expert